Below are the winning entries for the Customer Service Category. Click on the projects and find inspiration on how you can start writing your own project entry!
Kaizen Approach -Striving for Continual Improvement
by Apollo Speciality Hospital, India
Reducing ALOS - a triumph of teamwork
by Indraprastha Apollo Hospitals, India
Institutionalizing innovation - A lean six sigma approach to improve customer service in an oncology set-up
by Apollo Speciality Hospital, Teynampet, Chennai, India
SHHH - Silent Hospital Helps Healing
by Indraprastha Apollo Hospitals, New Delhi
Automated Complaints Tracking System - ACTS
by Makati Medical Center, Philippines
See the categories and criteria in order to prepare your projects for submission.
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